CHAT hours:
7am PT/10am ET - 3pm PT/6pm ET, Monday - Friday
EMAIL hours:
7am PT/10am ET - 3pm PT/6pm ET, Monday - Friday
Feel free to email us with any non-urgent requests and we will respond within 24-48 hours.
EMAIL OR CHAT Communications received after 3pm PT/6pm ET on Fridays and over the weekend will be returned starting on the following Monday morning, unless it is a major holiday, at which point communication will resume on Tuesday. The Warehouse is closed on weekends and on each of the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.